Service Offerings

Logging

Streaming log entries in real time

The real time logging of Acquia China Managed is built on the Elasticsearch stack.

Important

To access the streaming logging service, create a Support ticket to get permission for streaming logging service.

Prerequisites

Since the streaming logging service is placed in a private network, you must open a SSH tunnel to access the service.

Access the streaming logging service

  1. On your local computer, open a terminal window. Open a SSH tunnel to the streaming service.

    ssh -i <your ssh key> -L 5601:<streaming service IP>:5601 <project key>@<bastion server IP> -N
  2. Open a browser and go to the following URL: http://localhost:5601.
Important

As a default user, anonymous users have limited permission of the Elasticsearch service. The streaming service is only accessible for a maximum of 10 days.

Downloading log files

Logs are stored in a log directory on each server. Users can access these files at the /mnt/logs location.

Important
  • This path does not include the logs for the same day. Therefore, you must create a Support ticket and request the Support team to export the logs.
  • To comply with MLPS, logs are stored for a minimum of 180 days. If these logs are not available at /mnt/logs, create a Support ticket to have them retrieved from S3.

Log directory mapping

Directory/FileDescription
/mnt/logs/<project-key>-web-serverIncludes php-fpm access logs and the logs of Drupal watchdog
/mnt/logs/rds/<db name of environment>/slowqueryIncludes DB slowquery logs
/mnt/logs/rds/<db name of environment>/errorIncludes DB error logs
/mnt/logs/<project-key>-solrIncludes the logs of Solr instance
/mnt/logs/<project-key>-ngnixIncludes the logs of nginx

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